
Patient Centered Care is when the number of cars in the employee parking lot on Saturday and Sunday is the same as the number of cars in the employee parking lot on Monday through Friday.

Why not include meal time not taken by staff in nursing care hours? This practice would force managers to ensure that staff had breaks before the manager could meet productivity goals.

I had to go to the Pyxis (drug cabinet) three times. The first time a patient’s family wandered up to me. They had an “important question.” I never got to finish. The second time a coworker needed a stat drug. I let her go ahead of me; then I got a phone call while I was waiting. Then I just plain got distracted and forgot. Thirty minutes later everybody is upset because he hasn’t gotten his medicine.
-from Confessions of an ADD Nurse